# Install fails due to Java RTE failure

**URL:** <https://discourse.jabref.org/t/install-fails-due-to-java-rte-failure/1615>\
**Category:** Help\
**Created:** [April 22, 2019, 12:39am UTC](https://discourse.jabref.org/t/install-fails-due-to-java-rte-failure/1615 "2019-04-22T00:39:59Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Marvin454](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@Marvin454](https://discourse.jabref.org/u/Marvin454)\
**Post date:** [April 22, 2019, 12:39am UTC](https://discourse.jabref.org/t/install-fails-due-to-java-rte-failure/1615/1 "2019-04-22T00:39:59Z")

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JabRef win 4.3.1 installer does not like my Java jre-8u201-windows-i586.exe run time environment, despite stating it is looking for 8.1

Error Message: No JVM could be found on your system.  
Please define EXE4J\_JAVA\_HOME to point to an installed 32-bit JDK or JRE or download a JRE from [www.java.com](http://www.java.com)

I have the full install log file if that would help. Following is the tail end of the log file where it tries to load the JRE and fails.

[18:985] LoadDLL (1, C:!d\to\_file\JavaRuntimeEnvironment

8.1\jre-8u201-windows-i586.exe, 1)  
[18:985] Got JRE location C:!d\to\_file\JavaRuntimeEnvironment

8.1\jre-8u201-windows-i586.exe (java exe: 1)  
[18:985] MinVersion: 1.8, MaxVersion: 1.8  
[18:985] checkJavaExe (C:!d\to\_file\JavaRuntimeEnvironment

8.1\jre-8u201-windows-i586.exe, [out], 2, 2, 1)  
[18:985] file exists  
[18:985] tempPath is C:\DOCUME~1\owner\LOCALS~1\Temp  
[18:985] tempFile is C:\DOCUME~1\owner\LOCALS~1\Temp\e4j1E15.tmp  
[20:281] Exit Code 1  
[20:281] couldn’t get version  
[20:281] checkJavaExe returning 0  
[20:281] ERROR: Provided JVM unusable

This is the only JRE version 1.8 I have found that will work with my system:  
XP Pro ver. 5.1 build 2600 SP3  
Gigabyte GA-880GMA-UD2H (rev.2.2) motherboard  
AMD phenom II X4 965, Socket AM3 3.4GHz, 4x 512KB L2, 6MB L3, 64 bit support)  
8 GIG DDR3 1333 SDRAM

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**Author:** ![Siedlerchr](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.jabref.org/siedlerchr/32/216_2.png) [@Siedlerchr](https://discourse.jabref.org/u/Siedlerchr)\
**Post date:** [April 22, 2019, 3:33pm UTC](https://discourse.jabref.org/t/install-fails-due-to-java-rte-failure/1615/2 "2019-04-22T15:33:19Z")

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Hi,

did you download the 32bit version of JabRef?

> **[JabRef](https://www.fosshub.com/JabRef.html)**
>
> JabRef: Free software download for windows, osx, linux.

  
An alternative would be to download the platform independent jar-Version, if the installer fails.  
you can then run the jar from commandline e.g. java -jar JabRef.jar

Note that Windows XP is not longer a supported Operating System for newer Java 8 versions, so it might that some parts of JabRef won’t work correctly.

Regards

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**Author:** ![Marvin454](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@Marvin454](https://discourse.jabref.org/u/Marvin454)\
**Post date:** [April 22, 2019, 9:13pm UTC](https://discourse.jabref.org/t/install-fails-due-to-java-rte-failure/1615/3 "2019-04-22T21:13:25Z")

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Hi,

I did download the 32 bit version, and the error message is asking for a 32bit Java version.

I will try several other Java versions and see if one of them will work.

Thanks

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**Author:** ![Siedlerchr](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.jabref.org/siedlerchr/32/216_2.png) [@Siedlerchr](https://discourse.jabref.org/u/Siedlerchr)\
**Post date:** [April 23, 2019, 5:52am UTC](https://discourse.jabref.org/t/install-fails-due-to-java-rte-failure/1615/4 "2019-04-23T05:52:07Z")

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Hi,

try the platform Independent jar running via commandline

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**Author:** ![kdaud](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.jabref.org/kdaud/32/624_2.png) [@kdaud](https://discourse.jabref.org/u/kdaud)\
**Post date:** [January 10, 2020, 2:23pm UTC](https://discourse.jabref.org/t/install-fails-due-to-java-rte-failure/1615/5 "2020-01-10T14:23:59Z")

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Did you succeed to install the app